Residents are being encourages to share their experiences of adult social care to help Oxfordshire County Council shape and improve the services it offers

In support of the “Because we all care”, a new campaign from the Care Quality Commission and Healthwatch England, we are calling everybody to do their part to help shape the feature of our social care services.

The new campaign comes at a time where challenging circumstances have highlighted the work and contributions of adult social care staff and with more people receiving care and support than ever before.

Research from the CQC and Healthwatch has determined that nearly two thirds of us are more grateful for the services they receive and would be more willing to support their local social care services on the back of the Covid-19 pandemic.

Stephen Chandler, director of adult social care and housing at Oxfordshire County Council, said:

“We are delighted to support this campaign from the CQC and Healthwatch. Many of us may feel apprehensive about trying to get involved at present. But whether your experiences are good or bad, we appreciate any feedback.

“These are unprecedented times for adult social care. It is through feedback directly to us, or from our partner organisations such as Healthwatch, that residents can help us to improve and shape our services.”

Eddy McDowall, Chief Executive of Oxfordshire Association of Care Providers (OACP) said:

“Whilst we are living through unprecedented times, the increased appreciation of social care providers and their staff has demonstrated that care is invaluable to all communities across Oxfordshire.

“Oxfordshire Association of Care Providers encourages clients and residents using social care, as well as staff, to describe and voice the fabulous work that keeps people safe, as well as sharing what is not working so we can improve it.”

http://news.oxfordshire.gov.uk/help-the-county-council-further-improve-adult-social-care/